![]() ![]() ![]() Once your purchase and the cause of the error are verified, a BookStore staff member will activate your code and contact you when it is ready for redemption.Ģ. A screenshot of the error message displayed when trying to redeem your code.A photo of your in-store card (showing the redemption code) and your sales receipt.This message is the result of an error during the activation process. To fix this, please send an email to the following: "Your redemption code has not been activated yet" error message This period can range from 150-days to life-of-edition.ġ. Your course instructor will supply this code if it is required.Į-textbooks purchased via a publisher or third-party e-book platform are usually time limited, meaning you do not own the textbook outright but are purchasing access to it for a limited period. An email containing one or more links to access your item using a publisher or third-party e-book platformĮach format will contain instructions for accessing the content. Some e-textbooks require the use of an additional code – course ID, course key or class code – specific to your instructor and course.An email containing a direct download link. ![]() A printed card containing an access code.A printed card or sales receipt containing a redemption code.When you purchase an e-textbook, the content will be delivered to you in one of several ways: Most e-textbooks can be purchased through the BookStore, either in-store or online. ![]()
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